By Mark Dale, Past President, Oklahoma State Home Builders Association
A patient would not go to an under-qualified doctor. Nor would a client file taxes through
Mark Dale, Past president
Oklahoma State Home
an accountant without his or her CPA license. And consumers look for licensing when hiring a Realtor.
This same mindset transfers to the home-building industry. While licensing is not currently required in the state, consumers want something that lends credibility and trust to their decision when contracting a builder. After all, building a home is the largest investment many will make in their lives, one that they do not take lightly.
Many clients begin the home-building process by thoroughly researching prospective builders. One way our members set themselves apart is by obtaining a Certified Professional Builder designation which guarantees a level of professionalism in the minds of homebuyers.
This professional guarantee carries with it peace of mind for the client. Since all certified
builders carry a workers compensation policy and substantial liability coverage, clients rest assured if damages do occur, the builder has insurance and responsibility. If a roofer falls and breaks his back, the homeowner could be sued if the builder doesn't have such coverage.
Also, Certified Professional Builders offer clients assurance that all building will comply with local, state and national building codes. Without this guarantee, clients do not know if they are getting a well-constructed home. This is particularly true in areas where code compliance is often a gray area with low standards.
Also, homebuyers cite the Certified Professional Builder warranty as a valuable component of the program. Clients want a builder who will stand by his or her work. Certified builders provide a written warranty on all home builds, guaranteeing their work for at least a year.
Lastly, consumers value builders who remain committed to the best practices of their field and want to be leaders in their industry. The Certified Professional Builder program requires members to take nine hours of continuing education classes each year. This added education helps builders stay up-to-date on insurance and safety information, as well as on new technology. Certified builders are then able to pass on this education to their clients through smarter builds, and often, money savings.
Ultimately, consumers care because they want what is best for their family, and they understand that certified builders have a commitment to both quality and professionalism that leads to better builds.